Resume

Education

Experience

Skills

Courses

References

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Education

Experience

TechHelpFL - TechHelpFL Founder

September 2021 - PRESENT

Founded TechHelpFL and deliver custom web applications and automation solutions for 15+ clients using React, Node.js, Python, and REST APIs. Optimized local business visibility through Google Maps SEO strategies, increasing client search rankings by 40%. Provide technical support for 20+ residential clients, troubleshooting networking, smart home devices, and computer systems.
  • Founded TechHelpFL to deliver custom web applications and automation solutions for 15+ clients using React, Node.js, Python, and REST APIs
  • Optimized local business visibility through Google Maps SEO strategies, increasing client search rankings by 40%
  • Provide technical support for 20+ residential clients, troubleshooting networking, smart home devices, and computer systems

Amazon - Technical Support Specialist

May 2018 - August 2021

Resolved 30+ daily technical issues for AWS-connected devices maintaining 95% customer satisfaction rating. Documented 200+ solutions in knowledge base; collaborated with engineering teams on bug escalation.
  • Resolved 30+ daily technical issues for AWS-connected devices maintaining 95% customer satisfaction rating
  • Documented 200+ solutions in knowledge base; collaborated with engineering teams on bug escalation

Skills

Note: I think these sections are silly, but everyone seems to have one. Here is a *mostly* honest overview of my skills.

REST API
5 / 5
CSS3
5 / 5
HTML5
5 / 5
JavaScript
5 / 5
Node.js
5 / 5
React.js
5 / 5
TypeScript
5 / 5
Git
4 / 5
Netlify
4 / 5
Postman
4 / 5
Flask
4 / 5
Python
4 / 5
Express.js
4 / 5
Leaflet.js
4 / 5
Material UI
4 / 5
MongoDB
4 / 5
MySQL
4 / 5
SQL
4 / 5
AWS
3 / 5
Twilio
3 / 5
C
3 / 5
Java
3 / 5
AJAX
3 / 5
NumPy
3 / 5
Scikit-learn
3 / 5

Selected Courses

References are available upon request